Frequently Asked Questions
Everything you need to know about your equestrian gear and orders.
How do I choose the right size for my horse's blanket?
To find the perfect fit, measure your horse from the center of the chest, along the side of the body, to the rear of the hindquarters. Our size guide on each product page converts these measurements to the correct blanket size.
What is your return policy for riding boots and apparel?
We offer a 30-day return policy for all unused items in their original packaging. Please ensure that riding boots are trialed on a clean, carpeted surface to avoid scuffing the soles if a return is necessary.
How long does standard shipping take?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
Do you offer international shipping for equestrian gear?
Yes, Horze ships to many countries worldwide. Shipping costs and delivery timelines vary by destination and are calculated automatically at checkout.
How should I care for my leather tack and saddles?
We recommend cleaning leather items with a damp cloth and specialized glycerin soap after every use, followed by a high-quality leather conditioner once a month to maintain suppleness and durability.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and financing options like Klarna and Afterpay for larger equipment purchases.